1st INDONESIA WORLD-CLASS QUALITY CONFERENCE – 2012

1st INDONESIA WORLD-CLASS QUALITY CONFERENCE – 2012

Tanggal    
20-22 Desember 2012

Jam Pelaksanaan    
07.00 – 17.00

Tempat    
JW.Marriot Hotel
Surabaya

Pembicara / Fasilitator  

  1. Dahlan Iskan ->Menteri BUMN
  2. Ron Kaufman->Founder UP!Your Service Company
  3. Widayanti->Founder & President Director House of Quality Indonesia Grup
  4. Renald Khasali->Chairman of the Master of Management Program UI
  5. Emirsyah Satar->President Director PT.Garuda Indonesia Tbk
  6. Jaya Suprana->President Commisioner Jamu Jago Group
  7. Indayati Oetomo->International Director John Robert Powers Indonesia
  8. Rachmat Gobel->Chairman Panasonic Gobel Group
  9. Agus Sanetyo->Firm Owner Profit Action Coach
  10. Zulkifli Zaini President Director->PT.Bank Mandiri Tbk
  11. Bintang Perbowo->President Director PT.Wijaya Karya Tbk
  12. Dr.dr.Sutoto.M.Kes->Chairman Commission of Hospital Accreditation
  13. Ariesandi Sanetyo->Founder Academy Hypnoteraphy Indonesia
  14. Ir.Tony Antonio,M.Eng->Rector University of Ciputra
  15. Ayu Dyah Pasha->Directore and Founder PT.Gathaya Cahyayuda
  16. Atantya H.Mulyanto->President & CEO PT.Survindo Putra Pratama,Group PT.Surveyor Indonesia (Persero)
  17. Dr.Harry Parathon,Sp.OG->Senior Lead Assessor of Certification

Investasi
VIP =Rp.9.000.000
Platinum = Rp.7.500.000
Gold = Rp.5.500.000
Pelunasan terakhir tgl 8 Desember 2012

Materi    
Hari Pertama
Uplifting Customer Service and Building Service Cultures by Ron Kaufman

Hari KeDua

  • Opening Ceremony by DR.H.Soekarwo,S.H.,M.Hum
  • Quality in the Globalization Era by Widayanti
  • Building Superior Service Culture in Globalization Era by Ron Kaufman
  • Innovation of Product Quality in Indonesia by Rachmat Gobel
  • Improve Quality in Construction Services by Bintang Perbowo,SE.,MM
  • When we Feel Appropiately to Implement Quality by Atantya Harpindi Mulyanto, SE.,M.Si
  • Requirements to Apply for Standard of Health Care:Quality and Safety by DR.dr.Sutoto. M.Kes
  •  Secret of Making World Class University by Ir.Tony Antonio
  •  Foster of Quality Mindset by Ariesandi Setyono

Hari KeTiga

  • Accelerate The Development of Quality Culture in Indonesia by Dahlan Iskan
  • Why People Always Requires Quality by Jaya Suprana
  • Power of Quality Services in Corporate Sector by Zulkifli Zaini
  • High Impact Service Excellent by Ayu Dyah Pasha
  • Ethics and Excellent Service by Indayati Oetomo
  • Powerful Strategy to Grow and Profitable Business by Agus Sanetyo
  • Quality Applied to the corporate Strategy by Emirsyah Satar
  • The Importance of Certification Process in Quality Business by Dr. Harry Parathon
  • Secrets of Enterpreneurship by Renald Kasali, Ph.D
  • Quality Culture Formula by Widayanti

Wajib diikuti oleh    

  1. Pemilik Bisnis
  2. Pimpinan Perusahaan : Komisaris, Direktur,CEO,Manager,Supervisor
  3. Penanggung Jawab Sistem Manajemen Mutu:Management Representative/MR,Internal
  4. Auditor Document Control, Sekretaris,dll
  5. Pemegang Jabatan di Pemerintahan/BUMN/BUMD/Dinas Pelayanan Publik Pemerhati Mutu:Ketua/Pengurus/anggota Asosiasi,Auditor/Konsultan Mutu Akademisi:Rektor, Dekan, Mahasiswa
  6. Media Massa
Pendaftaran Online | pelatihanhrd.com
  1. Judul Training di atas bisa dijadikan sebagai topik INHOUSE TRAINING. Jika Anda membutuhkan bantuan free konsultasi bisa hubungi (021) 4449 5051 / 0823 1208 8228
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